Last Updated: May 24, 2025
Privacy Policy & Terms of Service
1. Privacy Policy
Wave ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our remote work platform services.
Personal Information
We collect personal information that you voluntarily provide to us when you:
- Register for an account
- Apply for job positions
- Fill out application forms
- Contact us via email or WhatsApp
- Participate in surveys or market research
This information may include:
- Full name and contact information
- Email address and phone number
- Date of birth and age verification
- Work experience and skills
- Banking information for payments
- Government-issued ID for verification
Automatically Collected Information
We automatically collect certain information when you visit our website:
- IP address and location data
- Browser type and version
- Device information
- Website usage patterns
- Cookies and tracking technologies
We use collected information for the following purposes:
- Service Provision: To provide remote work opportunities and manage your account
- Communication: To contact you about job opportunities, payments, and platform updates
- Payment Processing: To process payments for completed work
- Verification: To verify your identity and eligibility for work
- Platform Improvement: To analyze usage and improve our services
- Legal Compliance: To comply with applicable laws and regulations
- Marketing: To send promotional materials (with your consent)
We do not sell your personal information. We may share your information in the following circumstances:
- Service Providers: With third-party service providers who assist in platform operations
- Payment Processors: With payment processing companies for wage distribution
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with mergers, acquisitions, or asset sales
- Consent: When you have given explicit consent to share information
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information:
- SSL encryption for data transmission
- Secure servers with access controls
- Regular security audits and updates
- Employee training on data protection
- Incident response procedures
6. Your Rights
You have the following rights regarding your personal information:
- Access: Request access to your personal data
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal data
- Portability: Request transfer of your data
- Objection: Object to processing of your data
- Withdrawal: Withdraw consent at any time
7. Terms of Service
By accessing and using Wave's platform, you agree to comply with these Terms of Service.
Acceptance of Terms
By using our services, you acknowledge that you have read, understood, and agree to be bound by these terms.
Eligibility
To use our services, you must:
- Be at least 21 years of age
- Have legal authorization to work
- Provide accurate and truthful information
- Have access to reliable internet and computing devices
8. Employment Terms
Independent Contractor Relationship
Work provided through Wave is performed as an independent contractor. This relationship does not constitute:
- Traditional employment
- Partnership or joint venture
- Entitlement to employee benefits
- Guarantee of minimum hours or income
Work Availability
Work opportunities are subject to availability and may vary based on:
- Client demand
- Your skills and performance
- Geographic location
- Platform capacity
Performance Standards
You agree to:
- Complete assigned tasks accurately and on time
- Follow provided instructions and guidelines
- Maintain professional communication
- Report any issues or concerns promptly
9. Payment Terms
Payment Rates
Payment rates are as advertised and may vary based on:
- Type of work performed
- Complexity of tasks
- Experience level
- Performance quality
Payment Schedule
Payments are processed according to the following schedule:
- Daily payments: Within 24-48 hours of task completion
- Weekly payments: Every Friday for work completed in the previous week
- Minimum payment threshold may apply
Payment Methods
We offer various payment methods including:
- Direct bank transfer
- Electronic payment platforms
- Other methods as available in your region
10. User Conduct
You agree not to:
- Provide false or misleading information
- Share your account credentials with others
- Attempt to circumvent platform security measures
- Engage in fraudulent or deceptive practices
- Violate any applicable laws or regulations
- Interfere with other users or platform operations
11. Disclaimers
Income Disclaimers
Important: Earnings mentioned on our platform represent potential income and are not guaranteed. Your actual earnings will depend on various factors including:
- Time invested and effort applied
- Quality of work performed
- Availability of tasks
- Market conditions
Platform Availability
We strive to maintain platform availability but cannot guarantee uninterrupted service. Temporary disruptions may occur due to:
- Scheduled maintenance
- Technical issues
- Third-party service dependencies
- Force majeure events
Limitation of Liability
Wave's liability is limited to the maximum extent permitted by law. We are not liable for:
- Lost income or business opportunities
- Indirect or consequential damages
- Third-party actions or omissions
- Technical failures beyond our control
Tax Responsibilities
As an independent contractor, you are responsible for:
- Reporting income to relevant tax authorities
- Paying applicable taxes
- Maintaining proper records
- Seeking professional tax advice as needed
Modifications to Terms
We reserve the right to modify these terms at any time. Material changes will be communicated through:
- Email notifications
- Platform announcements
- Updated terms posted on our website
Governing Law
These terms are governed by the laws of Quebec, Canada. Any disputes will be resolved through:
- Good faith negotiation
- Mediation if necessary
- Binding arbitration as a final resort
For questions about this Privacy Policy or Terms of Service, please contact us:
- Email: [email protected]
- Address: Montreal, Quebec, Canada
- Response Time: We aim to respond within 48 hours
Data Protection Officer: For privacy-related inquiries, contact our Data Protection Officer at [email protected]